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Whiteoaker
Newbie
‎11-22-2023 05:16 AM

Voice Remote won't work on RCA Roku TV with Telus Optic box

We have an RCA Roku TV model RTRU4328-CA. We lost the original TV remote somehow, and thouoght I'd be able to program the Telus Optic remote to work the TV.  No way, tried dozens of codes.  So I bought a Roku Voice remote, thinking it will work on the TV.  Nope.  Won't do anything.  Any ideas?  Thanks!

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RokuJohnB
Community Moderator
Community Moderator
‎11-22-2023 12:16 PM

Re: Voice Remote won't work on RCA Roku TV with Telus Optic box

Hi @Whiteoaker,

A warm welcome here in the Roku Community!
We understand you're having a problem with the Roku remote since it will not work on your Roku TV. We're happy to assist you further with this issue. Please check out this support article here on how to set up your Roku voice remote.

Let us know how it works, and we will continue to assist you further.

All the best,

John

John
Roku Community Moderator
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