Hi, @autobot12, thank you for posting here in the Roku community!
We understand that you are experiencing issues with your 2nd edition Roku voice remote, and we are here to help. To begin, we would like to gather the following information to better assist you.
- Is this the remote that came with your Roku device or was this purchased separately?
- When did it start having problems pairing?
- What Roku device is paired with your Roku remote?
- If possible, could you take a picture of the TV screen error?
We look forward to hearing from you and looking closely into this issue.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator