Help

Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
brigotom
Level 7
‎11-16-2021 09:12 AM

Verizon Fios Remote Activates Roku Express Stick When Changing Channels

My Verizon Fios remote will close the Roku Express feed when the A/V button is pressed and it returns to regular TV. However, when the channel button is changed on the Fios remote Roku is activated and the Roku Home Screen appears. I cannot stop the Fios remote from activating the Roku stick. 

0 Kudos
Reply
2 REPLIES 2
Strega
Level 18
‎11-16-2021 09:26 AM

Re: Verizon Fios Remote Activates Roku Express Stick When Changing Channels

Try turning off 1-touch play on the Roku (Under Home->Settings->System->Control other devices).

 

0 Kudos
Reply
brigotom
Level 7
‎11-16-2021 11:57 AM

Re: Verizon Fios Remote Activates Roku Express Stick When Changing Channels

Thank you so much for the response. It worked perfectly. Problem solved!

0 Kudos
Reply