Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
brigotom
Newbie

Verizon Fios Remote Activates Roku Express Stick When Changing Channels

My Verizon Fios remote will close the Roku Express feed when the A/V button is pressed and it returns to regular TV. However, when the channel button is changed on the Fios remote Roku is activated and the Roku Home Screen appears. I cannot stop the Fios remote from activating the Roku stick. 

0 Kudos
2 REPLIES 2
Strega
Roku Guru

Re: Verizon Fios Remote Activates Roku Express Stick When Changing Channels

Try turning off 1-touch play on the Roku (Under Home->Settings->System->Control other devices).

 

0 Kudos
brigotom
Newbie

Re: Verizon Fios Remote Activates Roku Express Stick When Changing Channels

Thank you so much for the response. It worked perfectly. Problem solved!

0 Kudos