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Tv will not connected to any remote

Did  a reset on tv and it will not connect to any remote I bought three remote 

 

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2 REPLIES 2
HDMIGuy
Roku Guru

Re: Tv will not connected to any remote

@Shermanpritchet What is the name and model of the TV?  Is this a Roku TV?  A TCL TV with a Roku interface?  

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RokuCarly
Community Moderator
Community Moderator

Re: Tv will not connected to any remote

Welcome to the Roku Community, @Shermanpritchet!

Thanks for reaching out. We'd be happy to help you pair your physical Roku remote to your Roku streaming device again.

In addition to what our Roku Guru asked above, can you also confirm if you've tried the remote that came with that Roku TV/device? What specific remote model have you purchased separately? 

We need to know the specific brands and models so we can provide you with an accurate resolution. 

We'll be looking forward to your update.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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