Thanks for posting in the Roku Community!
We understand that you are reaching out regarding your remote not responding.
As a first step, you try the steps below to help resolve the problem:
- If your Roku device is still not responding to button presses, try removing the batteries from your remote and re-insert them.
- If your Roku device continues to be unresponsive to button presses, try replacing the batteries in your remote with fresh matching batteries.
- If the issue persists, please refer to the support article here for additional troubleshooting steps: How to fix your Roku voice or simple remote that is not working | Official Roku Support
If you still need help, please don't hesitate to keep us posted.