Hi, @martinav thank you for posting here in the Roku Community!
We're aware that you're having issues with your Roku remote, and we're here to help. To start, could you please let us know which Roku remote you have and when and where you purchased it? Additionally, please check to see if any buttons on your Roku remote are stuck.
In the meantime, please try the following troubleshooting steps to see if they help:
Resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again and try using the on and off buttons to see if this makes any difference.
Disable 1-touch play. On your Roku player, open the settings and disable 1-touch play using the steps below.
- Select Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Control Other devices
- Uncheck 1-touch play if the box is checked
- Power cycle your Roku player
Please try doing this and see if it helps with what you're experiencing.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator