Remotes

[Hello7]

Hello, is there no phone support or email support from Roku?

I have an active device and remote 

I bought a new remote with power button and volume button from target 

it does not have pairing button or status light 

I tried pressing and holding the back and home button but that doesn’t seem to work

help

[renojim]

Can you post a picture of the remote or a link to it on Target's site?