Hi, @rbjackson888 greetings here in the Roku Community!
We'd like to gather more information about the problem you encountered. Could you please provide details about the specific Roku device you're using and the model of your Roku remote? Additionally, we're happy to provide further information and suggestions regarding the battery health issues with your Roku remote.
Roku remotes are designed to be long-lasting, but a few factors can cause the battery to drain faster.
- Heavy usage of private listening on the remote itself--using the mobile app will save your batteries!
- Congested Wi-Fi network around the device--the reason for this is that most remotes will use RF to connect to your Roku player and constant reconnection will use more battery.
- Or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour.
Furthermore, we offer a Roku Voice Remote Pro (2nd edition) with 50% more battery life than the previous edition, with USB-C charging that typically lasts three months per charge. Live TV is one button push away, and you can pull up your favorite apps and adjust settings, like closed captioning, at any time with the quick launch button.
Hope you find this information helpful.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator
