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Retired Moderator

Re: Roku menu keep scrolling... Any menu keeps scrolling

Greetings @uncbeargrad 

Welcome to the Roku Community and thanks for posting regarding your issue of scrolling.

What troubleshooting steps have you already taken to try to resolve the issue? Have you tried replacing the batteries in your remote? Have you made sure that the directional buttons on your remote aren't stuck?

Please keep us posted what you find out and we will be more than happy to assist you further. We look forward to hearing back from you.


Danny R.
Roku Community Moderator
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Re: Roku menu keep scrolling

same problem: as soon as i turn on roku i'm in the menu that won't stop scrolling.  I can't even click on home or netflix or hulu--just plain stuck.

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Community Streaming Expert

Re: Roku menu keep scrolling

@JeffHarrison, have you tried restarting your Roku device by unplugging the power for a few seconds and plugging it back in?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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