Hi, @Jldm3,
Welcome to the Roku community!
We appreciate you reaching out regarding the issue you are experiencing with your Roku remote. To assist you more effectively, could you share which specific button is not functioning? Additionally, provide the type of Roku remote you are using. Lastly, is there a pairing button on your remote's back?
Thank you for your cooperation, and we look forward to resolving this matter for you.
Cheers,
Jharra
Jharra Q.
Roku Community Moderator