I’ve spent hours reading and I’ve found no solutions. I’ve read definitive's answers from “experts” who are wrong when they say you can’t control the soundbar volume if using an optical cable. So here are the facts,
I have a 55” Insignia Roku TV, model NS-55DR, an Insignia 2.1 soundbar with wireless subwoofer and this model does not have an HDMI port. The soundbar is connected to the TV using an optical cable.
TV speakers are turned off, audio output is set to optical, and digital output format is set to stereo. The Roku remote that came with the TV controls the soundbar volume and mute function, I have to turn on the soundbar with the remote that came with it and after that I use only the Roku TV remote.
The remote that came with the Insignia Roku TV can still control the volume of the Insignia 2.1 soundbar, but the OK button is failing. I purchased a Roku manufactured Roku TV replacement remote which works great, except it will not control the volume on the soundbar.
Obviously the replacement remote is not the same, Roku changed something for some unknown reason. What could they have possibly saved in manufacturing by making it a lesser remote. All I know is the original remote was better, and I returned the lower quality replacement.
The question is simple, why doesn’t a Roku manufactured replacement remote work exactly the same as the original?
So, your Insignia Soundbar responds to Insignia TV IR commands. Your old Roku tv remote was an IR remote, was your new remote an IR remote too? Or Roku Voice wifi remote?
I did my homework and ordered a Roku TV simple model replacement remote. It states, the Roku remote uses infrared connectivity to control Roku TV models. Obviously it is not programmed exactly the same as the original.