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Roku Pro v2 -Is there a way to get a different Roku remote?

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I ordered the Roku Pro v2 instead of the image it had paramount and hbomax is there any way possible to get the one with Disney+ and Roku channel instead

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RokuCarly
Community Moderator
Community Moderator

Re: Is there a way to get a different Roku remote

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Welcome, and thank you for posting here in the Roku Community, @Robbylowe79!

We appreciate you reaching out for support, and we'd be happy to provide further information about the Roku Voice Remote Pro 2nd Edition.

We cannot guarantee which shortcut buttons will be included with your remote. However, we offer a feature called Quick Launch (rocket button) that can be used to assign fast access to your favorite apps, settings, and voice commands. You can easily setup the convenient controls using the on-screen prompts.

How to Change a Quick Launch Shortcut

The first two shortcuts are pre-assigned and can be changed at any time with the following steps.

  1. Press the Quick Launch button to open the shortcut overlay
  2. Select the first or second shortcut and then press and hold the Quick Launch button for 5 seconds
  3. The on-screen menu will display several shortcut options for you to choose from
  4. Select a shortcut option and press OK to assign it 
  5. If prompted, follow the on-screen steps to set up your shortcut
  6. Your Quick Launch shortcut is now assigned and ready to use

Note: If the Quick Launch menu does not appear, make sure your Roku streaming device is running Roku OS 13.0 or higher

This article provides instructions on how to change Quick Launch shortcuts and use shortcuts like Search and Wireless Headphones: How to use the Quick Launch button on your Roku Voice Remote Pro (2nd Edition)

Once again, congratulations on your new Roku Voice Remote Pro 2nd Edition! Let us know if you need further help.

Happy Streaming!
Best regards,
Carly

Carly Y.
Roku Community Moderator

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1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Is there a way to get a different Roku remote

Jump to solution

Welcome, and thank you for posting here in the Roku Community, @Robbylowe79!

We appreciate you reaching out for support, and we'd be happy to provide further information about the Roku Voice Remote Pro 2nd Edition.

We cannot guarantee which shortcut buttons will be included with your remote. However, we offer a feature called Quick Launch (rocket button) that can be used to assign fast access to your favorite apps, settings, and voice commands. You can easily setup the convenient controls using the on-screen prompts.

How to Change a Quick Launch Shortcut

The first two shortcuts are pre-assigned and can be changed at any time with the following steps.

  1. Press the Quick Launch button to open the shortcut overlay
  2. Select the first or second shortcut and then press and hold the Quick Launch button for 5 seconds
  3. The on-screen menu will display several shortcut options for you to choose from
  4. Select a shortcut option and press OK to assign it 
  5. If prompted, follow the on-screen steps to set up your shortcut
  6. Your Quick Launch shortcut is now assigned and ready to use

Note: If the Quick Launch menu does not appear, make sure your Roku streaming device is running Roku OS 13.0 or higher

This article provides instructions on how to change Quick Launch shortcuts and use shortcuts like Search and Wireless Headphones: How to use the Quick Launch button on your Roku Voice Remote Pro (2nd Edition)

Once again, congratulations on your new Roku Voice Remote Pro 2nd Edition! Let us know if you need further help.

Happy Streaming!
Best regards,
Carly

Carly Y.
Roku Community Moderator
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