I have a roku premiere. I just received my new simple remote in the mail. I tried to connect it to my device by following the steps you have on your site. I did it 3 times. I does not connect. How do I get it to connect? If I cannot I need to return the remote as it would be a waste of money if I or you can't get it working....
The Roku simple remote is IR only remote, there is nothing to do it either works or not. You have to have clear line of sight to the front of the Premiere, and just press a button it should work. If it doesn't, test the remote by pointing it at your cellphone camera if you see flashes when pressing a key, it is emitting an IR signal, no flashes its broken.
The Roku simple remote is IR only remote, there is nothing to do it either works or not. You have to have clear line of sight to the front of the Premiere, and just press a button it should work. If it doesn't, test the remote by pointing it at your cellphone camera if you see flashes when pressing a key, it is emitting an IR signal, no flashes its broken.