Remotes

[AnnC1955]

Thank you!

[RokuTakashi · Accepted solution]

Hi @AnnC1955,

Greetings!

We appreciate you for sharing your concern here in the Roku Community. Have you already tried performing a system restart? If not, we recommend doing so since this is the common workaround for this. Just simply navigate to Settings > System > Power (skip if no sub-menu) > System Restart. After this, you can also unplug your Roku device from the power outlet for 30 seconds to 1 minute, then plug it again.

Kindly check to see if you notice any difference. 

We hope this works.

All the best,
Kash

[RokuJharra-Q]

Hi Community Users,

We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!

We are here to help.

Thank you,
The Roku Community Team