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mbeach89
Newbie
‎11-28-2023 07:16 PM

Remote "Home" Button stopped working

Mine suddenly did the same thing!  On and off button works and volume button works, but home button…zilch.  I tried unplugging and rebooting the Roku device.  Didn’t help.  So, pressed the power button on the remote (which also shuts off my tv).  I then pressed THE HOME BUTTON, (not the power button) and the tv came back on, and ALL the buttons work again!  WTH?

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4 REPLIES 4
makaiguy
Community Streaming Expert
‎11-29-2023 02:27 PM

Re: Remote "Home" Button stopped working

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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rshein1
Channel Surfer
‎11-30-2023 08:49 AM

Re: Remote "Home" Button stopped working

Hello it recently happened again! I have an older Samsung TV (~15 yrs old), I had to reset the Samsung software and it started working again. I bet Roku doesn't perform regression testing with so many older versions of TV's. So it's now working again!

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Jennifer15
Newbie
‎03-07-2024 11:12 AM

Re: Remote "Home" Button stopped working

I'm in the same situation. How did you reset your Samsung?

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renojim
Community Streaming Expert
‎03-07-2024 01:31 PM

Re: Remote "Home" Button stopped working

@Jennifer15, try unplugging the power to the TV for several seconds.  Simply turning a TV off and on doesn't really do anything.

Roku Community Streaming Expert

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