Remotes

[RokuJharra-Q]

Hi, @Jldm3,

Welcome to the Roku community!

We appreciate you reaching out regarding the issue you are experiencing with your Roku remote. To assist you more effectively, could you share which specific button is not functioning? Additionally, provide the type of Roku remote you are using. Lastly, is there a pairing button on your remote's back?

Thank you for your cooperation, and we look forward to resolving this matter for you.

Cheers,
Jharra

[Jldm3]

I am using a voice activated remote and it is the right arrow that is not responsive. I have tried to re-pair the remote. I don't see a pairing button on the back of the remote.

[Jldm3]

Hi Jharra,

Any thoughts on why this might be happening?

Thank you,

Laurie