Remotes

[Sharonhanke1021]

My remote on one side is hard to push. I see a lot of people having same problem. Maybe you should replace them.  Sharon hanke. Please reply to this message.  

[Ashelotte]

My Roku is brand new only a few weeks of use so far, but the right arrow button on the remote barely works. I have to press it super hard and multiple times before it works. Anyone know a fix for this? Batteries are 83%

[RokuTakashi]

Hi @Ashelotte,

Welcome to the Roku Community.

Thanks for bringing this to our attention, and we're here to assist. Kindly send us a private message here in the Roku Community, as we will gather more information regarding this.

We look forward to hearing back from you.

All the best,
Kash

[Bakimb]

I am having the same issue. I just purchased this and is less than a month old. All of the remote buttons do not work. I have to press all of them very hard to get it to respond at all. What can I do to get this issue fixed? 

[Flsunray]

Didn't work for me.  The right arrow button on the remote still doesn't work properly.  You have to press super hard for it to work.  Makes me less likely to purchase another Roku device. 

[Tepidus101]

I have the exact same problem 

[RokuJohnB]

Hi @Bakimb @Tepidus101,

Greetings from the Roku Community!
We understand you're having a problem with the Roku remote. We're happy to help you. Please try the troubleshooting steps below:

1. Press the Home button on your Roku remote.
2. Scroll and select Settings.
3. Select Remotes & Devices.
4. Select Remote.
5. Choose your voice remote from the list and select Set up remote for TV control.
6. Follow the on-screen prompts to complete the process.

If the problem still persists, please check out this support article here.

We hope this helps.

All the best,

John

[TerriLee]

Same for me. 2 months old and have to push right side button very hard to move. Any resolution? 

[TerriLee]

What does that have to do with one button only working if pushed very hard? 

[RokuJohnB]

Hi @TerriLee,

Welcome to the Roku Community!
Please try the troubleshooting steps that we provided above.

Let us know how it works.

Kind regards,

John