so we’ll be watching tv and when we attempt to change the channel, there is no response from the remote. It’s unpaired. BUT, the volume button still works.
when I remove the battery cover, there’s a green light on. I remove one battery and immediately put it back in. Then the remote begins to function. It’s paired again.
We’ve only owned this remote for 18 months all of our other roku remotes function properly and they are much older
serial number 22314c836528