Remotes

[Patricialange]

I am having the same problem with no pairing button on my new remote

[RokuTakashi]

Hi, @Patricialange 

Thanks for posting, and welcome to the Roku Community.

We appreciate you reaching out for support regarding a concern with pairing a Roku remote to a Roku device without a pairing button.

Please note that a Roku remote with no pairing button is named the "Roku Players Remote. " This remote has an infrared function that does not need to be paired. Just point it directly to a Roku device, and it will work with most Roku players and audio devices (except Roku® Streaming Stick® devices) but not with Roku TV models.

Roku Players Remote has all the basics you need to control your Roku streaming player or Roku audio device. It’s not a voice-activated Roku remote. Since it’s an IR (infrared) remote, it must be pointed directly at your Roku device to work.

We hope this answers your inquiry, and feel free to let us know if you have further concerns or inquries.

Best wishes,
Kash