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RokuTakashi
Community Moderator
Community Moderator

Re: Only the power on/off and volume controls work!

Hi, @GillerB

Welcome to the Roku Community.

Thanks for sharing these details with us, and we'd like to address the issues you've experienced. We've sent you a PM for us to collect more details regarding this.

In addition, you can order the HDMI Extender for your Roku Streaming Stick at Free HDMI® extender  to reduce any signs of warming of your Roku Streaming Stick.

Wishing you the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
Gverntz3
Binge Watcher

Re: Only the power on/off and volume controls work!

The replacement unit has been received and everything is working as it should.

 

0 Kudos
RokuJanadeeK
Retired Moderator

Re: Only the power on/off and volume controls work!

Thanks for the update, @Gverntz3.

We're happy to hear about this.

Thank you so much for your understanding. Please feel free to leave us a message if you have other inquiries.

Thanks,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
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