Remotes

[LTC_Vince]

I just installed ROKU and everything works perfectly.  Except when I want to watch Verizon Cable tv, I push any button on the remote and it automatically switches the Source input from Verizon HDMI 2 to the Roku's HDMI 1 and shows the start page.  I switch the source back to cable (HDMI 2) and try again-busy any button on the verizon remote and it happens again.  Some how its taking input from both remote.  I did try to see if I could navigate the roku pages with the verizon remote and it does not work - only activates the roku to switch the source input.  - thanks 

[Tivoburkee · Accepted solution]

Go into the roku settings> system> control other devices> uncheck 1-touch play box.

[LTC_Vince]

Awesome - it worked- thank you!!!

[enochg]

I was helping a friend with this exact problem - tried many things but this post gave me the answer we needed!

[Incomplet]

Anticipated frustration with such an unexpected glitch, but you had the answer.  Thanks.

[Salglad]

I have the same, i addition I cannot go back to regular TV without switch the HDMI and no support from Roku I am really disappointed of the system.

[Strega]

Have you tried the solution above?

[DietQueen]

I was sooooo frustrated trying to fix this.  THANK YOU!!

[Carolyn_M]

Solution worked great. How would I have known otherwise. 

[Hairlequinn]

Omg ty!!! This was driving me crazy!