Once I received a voice remote (RC833) as a replacement for older version remote and bought an upgraded Roku stick w/ the same remote, both remotes seems to drain batteries within weeks of replacing batteries. Sometimes I can take the batteries out and put them back in to get an extra 5 to 10% increase on battery level, but, eventually, I have replace them. Also, I’ve noticed that the “dead” batteries I can no longer use in the my voice remotes, still work fine in other electronics. Therefore, based on the many years of complaints in this community and the repeated canned responses from Roku support regarding this very issue, I’ve concluded that Roku is aware of these issues and does not have any immediate remedy for them (including a justifiable refunds).
I really like the Roku streaming service, but I’m disappointed in their ability to resolve or remedy this COSTLY issue. So in good faith, I can no longer recommend this product or purchase it as a gift unless the older version remote can return as a usable option.
