Remotes

[Merseygeek]

Hi, I am missing an AWR, tried contacting support a few days ago, and no help since.

looking to get help so my autistic brother can have roku set up in his bedroom when he comes home.

[RokuDanny-R]

@Merseygeek

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

Thanks,
Danny

[RokuNimfa-C]

Thanks for following up, @JKT2. 

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

Your patience and understanding are greatly appreciated.


Regards, 
Nimfa