Remotes

[KristiCyr]

I'm from Canada.  Is there a way to get a replacement USB wireless receiver? Without having to buy a new Roku. 

[RokuJharra-Q]

Hi @KristiCyr,Thanks for reaching out in the Roku Community!

We noticed you're looking for a Replacement USB Wireless Receiver, and we're here to help. You can easily purchase one directly from our Roku page. Just head to the page and look for the USB Power Cable with a Long-range Wi-Fi Receiver.

Hope this info comes in handy. Feel free to let us know if you have any more questions.

Best regards,
Jharra

[KristiCyr]

I'm from Canada.  Your link does not work.  Your site says you don't ship to Canada.  Or has this changed?  

[atc98092]

@KristiCyr what model Stick do you have? Roku has discontinued the replacement USB wireless receiver  WR001 and only offers the WR002, which only works on the following models: 

• Roku Streaming Stick 4K (models 3820X and 3820X2)


• Roku Streaming Stick 4K+ (models 3821X and 3821X2)

[KristiCyr]

I have model 3820x2, which needs the wr002.  I tried ordering it from the US site, but they don't ship to Canada. 

[atc98092]

On the Roku web site, scroll to the bottom and on the right side there's a selector for your location. It sounds like yours is on the US, so changing it to Canada should show different options. 

I did find a cable on eBay, but for the price they were asking you could get a brand new Roku for less than $10 more.