Remotes

[drjlfra]

I just purchased a replacement remote.  As I went to pair the new remote to my Roku device, I noticed that there is no pairing button.  It is the basic standard remote (nothing fancy). 

I researched how to pair the remote without the pairing button, and the only instruction that I found was to unplug the Roku stick, wait until the Roku screen appears on the tv, and then put new batteries into the remote and point at the Roku device. 

I have tried multiple times and have not had any success with this process.  The old remote works, but need to be replace due to the down button not working at times.

[Tivoburkee · Accepted solution]

You can't pair a remote without a pairing button, without one its just IR remote. If your roku is a stick, then its worthless, if its a console then should just work by IR with nothing to program.

Of course I have no idea what roku remote you bought? What model of roku you have? If this new roku remote has power key then its a Roku TV remote and uses a completely different IR code then Roku console streamers like express, premiere, or ultra. 

Additional resources from the Support site that you might find helpful:

• What type of remote does my Roku® device use?
• Fix your remote
• Pair your voice remote
• Set up TV controls

[Carladylan]

So it worthless? I just gotten a roku remote as well that didn't have the pairing button! I also have the roku stick..

[Tivoburkee]

Sorry but yes its worthless, stick's need a wifi remote, won't work with IR roku remotes. 

[dogatemyremote]

I have the same problem, but have a ONN Roku TV. My dog ate the remote. The new remote doesn't have a pairing button. I've unplugged the TV. Removed the remote batteries. Plugged the TV back in amd reinstalled the remote batteries. No success

[Tivoburkee]

This new remote says Onn Roku tv on it? Does it say Roku tv on the remote at all? A regular roku remote for non-tv rokus use a different code set then roku tv do. Describe it? A Onn roku tv will respond to remotes from TCL, Insignia, sanyo, magnavox, westinghouse, philips, and jvc roku tv's, but not hisense or sharp. If it doesn't have Roku tv written it then its not a roku tv remote and won't work for you. 

[dogatemyremote]

It's the typical Roku remote with the volume and mute buttons on the right side. Purple arrows and ok buttons. Netflix, hulu, Roku channel, and VUDU buttons on the bottom.

[Tivoburkee]

There's nothing written in white below the buttons? Its just empty? Like in this picture of remote on the left with tcl roku tv: 

[dogatemyremote]

Correct. Nothing is written at the bottom like yours shows.

[Tivoburkee]

One last thing, does it have microphone button like on in my picture, or a key with a crescent moon? Microphone means its a wifi remote and should have pairing button in the battery compartment, moon its a Roku tv IR remote and should just work unless its a hisense or sharp roku tv remote.