Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuKariza-D
Roku Guru

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

@outdoors247

Thanks for providing us your information.

I have passed it along to our Support team. Please keep an eye on your email since they'll be further assisting you from there.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Jvanerio
Reel Rookie

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

Ive recently gone through multiple sets of batteries this week. This is a new issue. Is this a software issue or did the remote become faulty? Thanks in advance!

0 Kudos
GeneR
Binge Watcher

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

Please add me to the list of the owners of battery eating ROKU remotes -

Specifics:

Enhanced Voice Remote - Model RC506

ROKU Ultra - system updated 6/24/21

System SN: X101000M7LUSW

About 50% headset usage. Battery life - 2 - 3 weeks

 

0 Kudos
RokuKariza-D
Roku Guru

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

Hi @Jvanerio

Thanks for the post.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.

We'd like to know more about how we can help.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
RokuKariza-D
Roku Guru

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

Hey @GeneR

Thanks for reaching out here in the Community!

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Jvanerio
Reel Rookie

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

Thanks for the reply! 

Model: 3810X - Roku Streaming Stick +
Serial: yh003p849555

Ver: 10.0.0 Build 4209-50

0 Kudos
RokuKariza-D
Roku Guru

Re: Remote keeps draining batteries. ME TOO!!! Me Me Me

Jump to solution

@Jvanerio

Appreciate the prompt response.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
Weaspoon
Newbie

Re: Remote keeps draining batteries.

Jump to solution

This system reset does nothing.  Batteries still going dead at an alarming rate!

0 Kudos
RokuKariza-D
Roku Guru

Re: Remote keeps draining batteries.

Jump to solution

Hello @Weaspoon

Thanks for the post.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings System About.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos

Re: Remote keeps draining batteries.

Jump to solution

I have the same problem. Remote only last a couple of weeks, and have done full software update as mentioned previously in thread.

 

Model 9102EU - Roku Streambar

Serial Number - YL0078505063

Software 10.0.0 build 4209-95

Remote Firmware rtn.4120

0 Kudos