Remotes

[Smb57]

Brand new Roku Voice Remote Pro - tried charging it right out of the box. First several times I got a rapid flashing green light that would go out after 2-3 minutes. Out of desperation I tried to pair it with my Roku TV. It seemed to connect but then said I had zero battery. I plugged it back in and now I'm getting a green light that slowly grows in intensity. So it now appears to be charging. What do I need to know in the future so I can charge. I've messed around with this thing for 90 minutes and I've apparently got it charging but I'm sure I won't be able to repeat this in the future. Is my remote broken or do I need to learn the secret handshake or what? Help!?

[RokuArjiemar · Accepted solution]

Hello! @Smb57,

A warm welcome from the Roku Community!

Thank you for reaching out to us. We're happy to help.

This article provides an overview with setup instructions and troubleshooting assistance, along with information about using the various features of your Roku Voice Remote Pro. Getting to know your Roku® Voice Remote Pro.

Thanks,

Arjiemar

[makaiguy]

I have found that some of my USB micro cables fit firmly in the Voice Remote Pro charging port and charge the remote reliably.  I have some others that are a bit wobbly in the port and have to be wiggled to the right position to charge, but any small movement may cause the charge to stop.