Remotes

[maran1]

It’s a voice remote

[maran1]

No error codes

[RokuTakashi]

Hi, @maran1

It's our pleasure to welcome you here in the Roku Community.

Thanks for sharing this information with us, and we'd be more than glad to assist. We understand that you're having an issue with the remote pairing stuck on your screen. Kindly follow the steps below to resolve the issue.

Re-pair your voice remote to your streaming device

Put your streaming device in pairing mode:

1. Remove the power cable from your streaming device
2. Wait at least 5 seconds
3. Re-connect the power cable
4. Wait for your streaming device to power on, and the Home screen to appear on your TV screen
5. Within 30 seconds of seeing the Home screen on your TV screen, put your voice remote into pairing mode

Put your voice remote in pairing mode:

1. Press and hold the pairing button on your voice remote for 20 seconds. The status light should slowly flash green, stop, and then flash rapidly. When this happens, release the pairing button and your remote will restart.
2. Press and hold the pairing button for 5 seconds, or until you see the status light begin to flash. If the light does not flash, charge your remote.
3. Wait for 30 seconds while the remote establishes a connection with your streaming device.

Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen.

We hope this works.

Best wishes,
Kash