I bought a Roku Voice Remote Pro. It has two shortcut buttons, labeled 1 and 2. The instructions in the package say that I can program the buttons by speaking a voice command, then holding one of the buttons to save that command
For the life of me, I can't get it to work. I speak my command ("open Plex"). Plex opens. I hold the 1 button. The remote beeps when I press it, then beeps when I release it. Then I go back to the home screen and test the button to see if it will open Plex. It doesn't. It just beeps when I press it.
It behaves the same way no matter what voice command I give it. It never executes the command when I press the button.
I complained to Amazon and they sent me a replacement. The replacement behaves the same.
Not only frustrating, but completely nonsensical and disappointing as well for a $50 remote. There is absolutely no logical reason why this feature should be region locked, it makes no sense. Please address immediately
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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