This happened to me recently. When I press the Back button on the remote, what's playing rewinds back instead of going to the previous screen. Contrary to suggestion that the problem is unique to a channel programming, it happens in ALL channels. The problem is on Roku Ultra 4200 which I acquired in 2021 and had been working very well. I had power cycled, reset the unit, checked that the software is at the current level, tried with new batteries on the remote, and tried using the app on an android phone, none of them helped; it behaves the same. Net effect is that I now have two Rewind buttons but no Back button. It really hampers getting around the channel. Only workaround is to go all the way back to Home and get to the channel again. I have spent a lot of time searching on the web with no success. Any help will be much appreciated.
Just to be certain, the Back button is to the left of the Home button. Some people seem to think that the left arrow, rewind, or instant replay buttons are the Back button.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
Just to be certain, the Back button is to the left of the Home button. Some people seem to think that the left arrow, rewind, or instant replay buttons are the Back button.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
I made a mistake in assuming that "Instant Replay" button on the Roku remote was "Back" because of the icon on it. Your comment led me to the Roku manual and that solves the problem.
As they say: "When all else fail, Read the manual" (or post on the Roku Community where all the helpful folks are!)
Now that I am using the correct "Back" button everything works fine.
@tidulyanai, I recently got an Amazon Fire Stick and noticed their Back button looks like Roku's Instant Replay button, so it took me a while to get used to that.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
@renojim I am glad you noticed that. I got confused with the Instant Replay on Roku because the icon is used by other manufactures as Back or Return. Thanks to you I got to the right info. Not sure what Roku can use for Instant Replay, may be a blank with description below it?
