Within a day of each other, I've had 2 Roku Express stop responding to the dumb IR remote. New batteries and device resets haven't fixed it. Both will work with the Roku app on android, but one cannot be discovered by the app on an iPhone (this one was previously controlled primarily using the iPhone!).
Has there been some update rolled out in the last few days that has broken them?
Verify that the remote is still working. Point it at your phone's camera and you should see a flash of light from the end of the remote on the camera screen when you press a button.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
Verify that the remote is still working. Point it at your phone's camera and you should see a flash of light from the end of the remote on the camera screen when you press a button.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
0
Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.
Become a Roku Streaming Expert!
Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.
