Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
arune00
Newbie

2x Roku Express stopped responding to remote

Within a day of each other, I've had 2 Roku Express stop responding to the dumb IR remote. New batteries and device resets haven't fixed it. Both will work with the Roku app on android, but one cannot be discovered by the app on an iPhone (this one was previously controlled primarily using the iPhone!).

Has there been some update rolled out in the last few days that has broken them?

I'm in the UK, if that is a factor.

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: 2x Roku Express stopped responding to remote

Verify that the remote is still working.  Point it at your phone's camera and you should see a flash of light from the end of the remote on the camera screen when you press a button.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos