I have a 3810x streaming stick, which is plugged into my receiver. I was getting Atmos through Disney+ until recently, but now I only get Dolby Digital Plus when playing Atmos titles. I'm not sure exactly when this started, but it was sometime in the last week or two. Has there been any updates that impacted sending out Atmos audio?
I am having the exact same issue, what did you change on receiver. Im assuming something directly on the roku av input? The Atmos logo, is not appearing on any Atmos compatible titles anymore, for a couple weeks.
Update: My Roku streaming stick plus is in auto detect as well as AVR input is on auto detect. I still only see 5.1. Where as i would only see Atmos until a couple weeks ago.
I haven't been able to get the Roku to work through the receiver for any Atmos titles on Netflix/Amazon. It does work through the receiver with Disney +, but that is it. I feel as though it is straight up compatibility between the content producers and Roku. Roku support has been terrible and just hands the buck off, offering no actual troubleshooting steps. This sucks because Roku claims compatibility.
Im have no compatibility issues with any Roku apps, through my receiver. In fact I have never changed the input since i installed it. Yet i lost Atmos in Disney.
I can watch stuff on Netflix on my Roku, through receiver, i just dont get DD+ and therefore ATMOS. Only 5.1.
Ive sent an email, and just got a response, so ill check it out, hopefully I can get an answer.
I also contacted Disney+ (no issues on their end) as well as my ISP (no bandwidth issues or restrictions either) Its clearly a Roku, or like a the previous poster was told, a issue with AVR? I just cant figure oout what? and not sure how that would affect the display on the Roku Disney App itself (when it comes to visually displaying the word Atmos vs. 5.1 on a movie selection).
ill keep ya posted.
Do you get Disney+ in Atmos? I assume all your connected devices are atmos capable?