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djt43
Channel Surfer

Re: Missing characters in text boxes

Why was I told that it was my device after having been back and forth with support who claimed it’s a known issue and currently being worked on?

djt43
Channel Surfer

Re: Missing characters in text boxes

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djt43
Channel Surfer

Re: Missing characters in text boxes

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tttrrr
Channel Surfer

Re: Missing characters in text boxes

Yes I still have the issue seems worse since the upgrade a few days ago. Even sound keeps going in and out and yes missing characters in boxes when I go to other streaming channels.. This has gone on all too long!!!

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djt43
Channel Surfer

Re: Missing characters in text boxes and Scrambled Graphics

Once again Roku, just a stellar job on this fix…tell me for a year its being worked on, then resort to ‘my streaming stick is bad’…i replace it for more of the same.

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DJB321
Binge Watcher

Re: Missing letters on main screens

UPDATE 

I’ve noticed some of the numbers missing for the year a movie was released are missing.  E.g. a 2019 release might appear as 20 9, or 2 19, or 201 .

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RokuERey
Retired Moderator

Re: Missing letters on main screens

Hi @DJB321,

Thanks for keeping us posted on how things going.

We would appreciate it if you could share a screenshot or photo of the issue you are currently experiencing, along with details of the channel or content.

Please keep us posted.

Regards,
Rey

ERey.
Roku Community Moderator
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DJB321
Binge Watcher

Re: Missing letters on main screens

 

Seeding is on Hulu

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DJB321
Binge Watcher

Re: Missing letters on main screens

In Pursuit with John Walsh is Max

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bobperyea
Reel Rookie

Re: Missing characters in text boxes

Same problem on two different devices. It can be reset, but it's annoying. 

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