Issue Tracking Board

Status updates, outage reports, fixes, and workarounds. Subscribe to a thread be notified of updates!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
djt43
Channel Surfer

Re: Missing characters in text boxes

Why was I told that it was my device after having been back and forth with support who claimed it’s a known issue and currently being worked on?

djt43
Channel Surfer

Re: Missing characters in text boxes

IMG_8903.jpeg

IMG_8902.jpeg

 

0 Kudos
djt43
Channel Surfer

Re: Missing characters in text boxes

IMG_8901.jpeg

IMG_7532.jpeg

 

0 Kudos
tttrrr
Channel Surfer

Re: Missing characters in text boxes

Yes I still have the issue seems worse since the upgrade a few days ago. Even sound keeps going in and out and yes missing characters in boxes when I go to other streaming channels.. This has gone on all too long!!!

0 Kudos
djt43
Channel Surfer

Re: Missing characters in text boxes and Scrambled Graphics

Once again Roku, just a stellar job on this fix…tell me for a year its being worked on, then resort to ‘my streaming stick is bad’…i replace it for more of the same.

IMG_8911.jpeg

IMG_8910.jpeg

IMG_8909.jpeg

 

DJB321
Binge Watcher

Re: Missing letters on main screens

UPDATE 

I’ve noticed some of the numbers missing for the year a movie was released are missing.  E.g. a 2019 release might appear as 20 9, or 2 19, or 201 .

0 Kudos
RokuERey
Community Moderator
Community Moderator

Re: Missing letters on main screens

Hi @DJB321,

Thanks for keeping us posted on how things going.

We would appreciate it if you could share a screenshot or photo of the issue you are currently experiencing, along with details of the channel or content.

Please keep us posted.

Regards,
Rey

ERey.
Roku Community Moderator
0 Kudos
DJB321
Binge Watcher

Re: Missing letters on main screens

 

Seeding is on Hulu

IMG_0383.jpeg

0 Kudos
DJB321
Binge Watcher

Re: Missing letters on main screens

In Pursuit with John Walsh is Max

IMG_0372.jpeg

 

0 Kudos
bobperyea
Reel Rookie

Re: Missing characters in text boxes

Same problem on two different devices. It can be reset, but it's annoying. 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.