Missing Characters AND now overheating after 10 minutes of use…
Unbelievable.
A year of back and forth BS about the engineers ‘being aware of the issue’ blah blah blah.
So, like so many others I swapped the SS + with another NIB of roughly the same vintage I had been planning to use on another tv when that basic SS stopped working (no problems, all text showing properly on the screen).
No change on the character problem, still a problem…but now it’s throwing the ‘overheating’ warning after 10 minutes of use.
What does chat support tell me?Return it and replace the unit. I can’t return it at this point.
The new unit has uptime of 12 days and i’m being told to scrap it.
I used to try to calm people when they had tech meltdowns, to the ‘these things suck’ i would say ‘it’s pretty amazing what we are capable of doing, even if sometimes they can be glitchy and annoying’.
No more.
If another manufacturer makes a better product then that should be the baseline.
No more gimmees and artificial handicapping to allow for their unwillingness to improve their products.
