Features, settings & updates

[UnkoTV]

The tv that I have won't connect to my laptop. It says that it connects then it disconnects. is there a problem? 

[RokuRiamie-D · Accepted solution]

Hi @UnkoTV,

Welcome to the Roku Community!

Thanks for bringing this to our attention that you are having trouble casting your laptop from the Roku TV. I will be glad to assist you with this.

Could you please tell us first the brand and OS of your laptop? In the meantime, kindly try the troubleshooting steps below.

Restart your Roku TV:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

How to screen mirror from your computer to your Roku streaming device:

Use the following steps to connect your laptop to your Roku streaming device and start screen mirroring.

1. On your laptop keyboard, press Win + K to open Quick Settings
2. Click Connect to a wireless display
3. Select your Roku TV from the list of wireless display devices to start the connection
4. Follow the instructions on your Roku TV to allow screen mirroring

For more help, you can visit this support article: How to screen mirror from your phone, tablet, or computer to your Roku streaming device

Please keep us posted.

Thanks,
Riamie

[UnkoTV]

My laptop is a Dell Laditude 3100 and it runs Windows 10.

I have already did those solutions and it didn't help.