Features, settings & updates

[Alicston]

@RokuJharra-Q I have no private messages in my Roku account. Both read or unread. (?)

[JackFitz]

I am having the same issue.

[srb1611]

Same issue here! What do I do?

[Cjgonzo4]

Okay, we are having this same issue. It's been happening for a few days now. It's rebooted 4 times in the last hour. My husband isnsuper pissed off because he's watching the NBA playoffs. My Roku is already set up to update automatically. I've checked that. We will unplug it.tonight and power reset everything. Hopefully this will fix it because it's never done this so much in a day. Super annoying!

[DrNedM2]

I have the same problem with my 75 inch TV.

It took SUPER Quick remote work just to get to the Settings Menu to attempt a Factory Reset, as NOTHING else was working.
It appears to be trying to accept the Factory reset in a way, while the Reset hasn't accepted being able to Connect to the internet.

Yet other TV (not a Roku/ONN brand) with a Roku device put into them, works fine.

I'm at the point of giving away the TV.

[illashiza12]

Try unplugging the Roku device from power for a few minutes, then plug it back in and restart. If the issue persists, contact Roku support for further assistance with troubleshooting or replacing the device

[illashiza12]

Try unplugging the Roku device from power for a few minutes, then plug it back in and restart. If the issue persists, contact Roku support for further assistance with troubleshooting or replacing the device

[illashiza12]

If factory resetting didn't resolve the issue, try contacting Roku support for advanced troubleshooting steps or device replacement. They can assist you further in resolving the persistent rebooting problem.

[Abgry1]

I have been on this form several times for a solution of this problem. People Have been contacting you since march. I don't read about any resolution to the issue  I think.

Five months is a reasonable amount of time to come up with a resolution.  It's not the power source, it's not the u.S b connection. It doesn't matter how your accessing roku.It is not working properly. I should not have to reboot or do a factory Reset to get the product to work properly. What is roku doing exactly to resolve the issue.

[Ashleyelizabeth]

Hello my Roku 60” will not stay on. If the tv is on volume 30 it shuts right off. The last couple of days I’ve had to factory restart my tv 3-4 times a day to just watch a movie and it will not stay on it just restarts over and over again. How can I resolve this problem?