Features, settings & updates

[RokuMary-F]

Hi @Flaimee,

Thanks for posting in the Roku Community!

We would recommend trying to perform a manual update on your Roku device to see if you are still experiencing the issue you are reporting.
Instructions to manually update your software:

1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now

For more information about how to check for a manual update, visit our Support page here: How to update the software on your Roku TV™ or Roku® streaming player | Official Roku Support

Please keep us posted on what you find out.


Best regards,
Mary

[RokuDanny-R · Accepted solution]

Hi Community users,

Thanks for your patience while we investigated the issue.

We believe this issue has now been resolved. If you are still experiencing an issue, we would recommend checking for a manual system update by navigating to Home > Settings > System > System update > Check now.

If you were missing channels, some of these channels may be restored at the bottom of your home screen. 

Thanks,
Danny

[RokuMary-F]

Hi @mollylittlebird,

Thanks for posting in the Roku Community!

We apologize for the inconvenience this has caused, but not to worry as we believe this issue has been resolved. We would recommend checking for a for a manual system update.

Instructions to manually update your software:

1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now

Please be noted that If you were missing channels, some of these channels may be restored at the bottom of your home screen.

Please keep us posted what you find out.


Best regards,
Mary

[RokuDanny-R]

@AhoyMately

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny