WHO told you this issue has been resolved? I certainly did not! The televisions were bricked, and an arbitration agreement was FORCED on me. That's an issue that won't be resolved until ROKU is taken to task for this egregious stunt!
Has that POP-UP been removed? If not, nothing has changed, and the issue is certainly NOT resolved.
I KNOW I can send a snail mail letter to "OPT OUT". Where is the proof that anyone actually does get opted-out after sending the letter? I honestly have my doubts and I bet a "loi yer" will find out. [original word not allowed]. But that's not even the point! The point is, I should not HAVE to stop, write a letter, get an envelope and pay for a stamp or other postage (for proof that Roku received that letter), knowing full well Roku is not going to pay someone to sit and make sure opt-out letters get attached to the proper accounts.
There should have been an OPT-OUT button right next to that huge AGREE button Roku BRICKED my televisions with, which would be automatically attached to my account (and my televisions)!
If i understand your message correctly, I am STILL being FORCED to push that button and if I don't push that button, ROKU is THREATENING to render my SMART Televisions into NON-SMART televisions, because they will still be BRICKED and I still won't be able to use the Apps to control my televisions! Is that correct?
When I bought those televisions, I paid extra for the "SMART" television option, rather than buying a plain television. This purchase included FREE use of the STEAMING APPS and PROGRAMMING pre-installed on the televisions, except for pay tv apps.
I have reason to believe that to REFUSE my right to those apps and programming now, would be illegal.
I agreed to the TOS that was available to me at the time of purchase. At no time during my purchase, was I informed that Roku could or would take the apps off my televisions if they decided to change their terms at a later date and I didn't agree with the new terms. At no time was there any indication that Roku held the right to render my televisions unusable (BRICKED), or for ransom (no streaming or apps) for ANY reason, for any length of time, or until I agreed to anything, when I purchased those televisions.
I purchased the televisions BEFORE this new arbitration agreement was FORCED by bricking my televisions, therefore, my rights still should reflect the SAME ability to access the SAME SERVICES, streaming ability and apps, as were agreed to the day I bought the televisions whether I accept or not, Roku changes in their arbitration rules or hold Roku responsible for any harm done to me.
Roku AGREED to my RIGHT to use the SOFTWARE, STREAMING ABILITY and APPS, when they sold these televisions as SMART televisions which included apps and streaming capability, and when they ACCEPTED MY MONEY at the time I purchased the televisions!
I will wait for your answer, but this is far from resolved!
