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Karish
Newbie

Onn 65 will not cast or mirror

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My tv will no longer cast or mirror. It worked for a week then stopped.

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RokuJechealR
Community Moderator
Community Moderator

Re: Onn 65 will not cast or mirror

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Hi @Karish,

A warm welcome to the Roku Community!

We see that you are having trouble with the screen mirroring feature on your Roku device. We'd like to gather more details so we can assist you further.

To help us, please share some more information:

  1. What smartphone model are you attempting to use the screen mirror feature on?
  2. Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
  3. Are you encountering any error codes or messages? If so, can you send us a photo?
  4. What troubleshooting steps have you taken so far to resolve the issue?

Please be advised that if you try to mirror the screen without an updated version, it may cause an error when mirroring Roku TVs or devices. If the mobile and Roku TV or device are not connected to the same Wi-Fi, it could also be a sure reason for screen mirroring failure on the Roku TVs and devices.

Furthermore, here are our Support articles that might help you understand more and will provide instructions on how to use the screen mirror feature on your Roku TV:

Feel free to keep us posted on what you find out, and we'll continue assisting you there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Onn 65 will not cast or mirror

Jump to solution

Hi @Karish,

A warm welcome to the Roku Community!

We see that you are having trouble with the screen mirroring feature on your Roku device. We'd like to gather more details so we can assist you further.

To help us, please share some more information:

  1. What smartphone model are you attempting to use the screen mirror feature on?
  2. Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
  3. Are you encountering any error codes or messages? If so, can you send us a photo?
  4. What troubleshooting steps have you taken so far to resolve the issue?

Please be advised that if you try to mirror the screen without an updated version, it may cause an error when mirroring Roku TVs or devices. If the mobile and Roku TV or device are not connected to the same Wi-Fi, it could also be a sure reason for screen mirroring failure on the Roku TVs and devices.

Furthermore, here are our Support articles that might help you understand more and will provide instructions on how to use the screen mirror feature on your Roku TV:

Feel free to keep us posted on what you find out, and we'll continue assisting you there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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