Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kiggy
Newbie

No backdrops app on TCL Roku tv (Canada)

Jump to solution

Hello, 

I have a TCL Roku tv, software version 14.0.4, build 12221 and I live in Canada. 

I cannot find the backdrops app even when I search. Can anyone help pls? 🙏

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuJohnB
Community Moderator
Community Moderator

Re: No backdrops app on TCL Roku tv (Canada)

Jump to solution

Hi @Kiggy,

Greetings from the Roku Community!

We'll be more than happy to assist you further with this inquiry about the backdrops.

Please be advised that backdrops are only available in the United States.

For more information, refer to the support article that @renojim provided above.

We hope this helps. Please let us know if there's anything else we can do to assist you.

Best regards,
John

John
Roku Community Moderator

View solution in original post

4 REPLIES 4
renojim
Community Streaming Expert

Re: No backdrops app on TCL Roku tv (Canada)

Jump to solution

I'll copy the response I gave to a fellow Canadian:

"Backdrops will be available to US Roku TVs only at launch."

How to use Backdrops on your Roku streaming devices | Official Roku Support

Roku doesn't do anything quickly, so I wouldn't expect it anytime soon, but you never know.  They're also very poor about communicating any kind of timeline.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
RokuJohnB
Community Moderator
Community Moderator

Re: No backdrops app on TCL Roku tv (Canada)

Jump to solution

Hi @Kiggy,

Greetings from the Roku Community!

We'll be more than happy to assist you further with this inquiry about the backdrops.

Please be advised that backdrops are only available in the United States.

For more information, refer to the support article that @renojim provided above.

We hope this helps. Please let us know if there's anything else we can do to assist you.

Best regards,
John

John
Roku Community Moderator
Tflerang
Newbie

Re: No backdrops app on TCL Roku tv (Canada)

Jump to solution

When will it be available in Canada?

0 Kudos
RokuJechealR
Community Moderator
Community Moderator

Re: No backdrops app on TCL Roku tv (Canada)

Jump to solution

Hi @Tflerang,

We're glad to have you here in the Roku Community!

Please note that we don't have any information to share when the Backdrops app will be available in your region.

However, feel free to watch our Blog for future announcements or updates.

We hope to expand with more features to provide our customers with the best streaming experience.

Thanks,
Chel

Jecheal R.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.