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Kiggy
Newbie

No backdrops app on TCL Roku tv (Canada)

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Hello, 

I have a TCL Roku tv, software version 14.0.4, build 12221 and I live in Canada. 

I cannot find the backdrops app even when I search. Can anyone help pls? 🙏

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RokuJohnB
Community Moderator
Community Moderator

Re: No backdrops app on TCL Roku tv (Canada)

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Hi @Kiggy,

Greetings from the Roku Community!

We'll be more than happy to assist you further with this inquiry about the backdrops. Please be advised that backdrops are only available in the United States.

For more information, refer to the support article that @renojim provided above.

We hope this helps. Please let us know if there's anything else we can do to assist you.

Best regards,
John

John
Roku Community Moderator

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renojim
Community Streaming Expert

Re: No backdrops app on TCL Roku tv (Canada)

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I'll copy the response I gave to a fellow Canadian:

"Backdrops will be available to US Roku TVs only at launch."

How to use Backdrops on your Roku streaming devices | Official Roku Support

Roku doesn't do anything quickly, so I wouldn't expect it anytime soon, but you never know.  They're also very poor about communicating any kind of timeline.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
RokuJohnB
Community Moderator
Community Moderator

Re: No backdrops app on TCL Roku tv (Canada)

Jump to solution

Hi @Kiggy,

Greetings from the Roku Community!

We'll be more than happy to assist you further with this inquiry about the backdrops. Please be advised that backdrops are only available in the United States.

For more information, refer to the support article that @renojim provided above.

We hope this helps. Please let us know if there's anything else we can do to assist you.

Best regards,
John

John
Roku Community Moderator
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