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Ralph6410
Newbie

Mirror screen no longer working

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My Roku (model 3040) is no longer mirroring the screen from either my MacBook Air or iPad. I don't often use it but it was working flawlessly.. until recently.

I have tried the recommended (someplace) to unplug, changed the prompt to always.. and back. NADA

When I select (from my MacBook) "screen mirroring" My TV (on regular cable TV) will almost immediately go to an "AIR PlAY" logo for a moment and then to the Roku default screen. 

Any thoughts, advice, suggestions? Feel free to advise me 

cheers & thanks

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RokuReynan-L
Community Moderator
Community Moderator

Re: Mirror screen no longer working

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Hi, @Ralph6410.

Welcome to the Roku Community!

We're happy to provide you with steps you can take about having an issue with screen mirroring.

To start, are you connected to the same internet? 

If so, you may follow the steps below:

Try checking your network connection:

  1. Press Home Button on your Roku remote
  2. Scroll and select Settings
  3. Select Network
  4. Select Check connection

If the issue persists, try updating the software of your streaming device:

  1. Press Home Button on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Software update
  5. Select Check Now to manually check for updates

To know more about screen mirroring, you can visit this support article: How to use AirPlay and HomeKit with your Roku streaming device

If there's anything we can do to further assist you, please notify us. We're always willing to help.

Regards,
Reynan

Reynan L.
Roku Community Moderator

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RokuReynan-L
Community Moderator
Community Moderator

Re: Mirror screen no longer working

Jump to solution

Hi, @Ralph6410.

Welcome to the Roku Community!

We're happy to provide you with steps you can take about having an issue with screen mirroring.

To start, are you connected to the same internet? 

If so, you may follow the steps below:

Try checking your network connection:

  1. Press Home Button on your Roku remote
  2. Scroll and select Settings
  3. Select Network
  4. Select Check connection

If the issue persists, try updating the software of your streaming device:

  1. Press Home Button on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Software update
  5. Select Check Now to manually check for updates

To know more about screen mirroring, you can visit this support article: How to use AirPlay and HomeKit with your Roku streaming device

If there's anything we can do to further assist you, please notify us. We're always willing to help.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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