Roku Community

Leroy26

Okay I was casting to my Roku TV..I disconnected and tried to reconnect and now it won't let me. How do I fix this problem

RokuJohnB

Thanks for raising this concern directly to us, and welcome to the Roku Community!

We understand you are having a problem casting on your Roku TV. We're happy to assist you further. Please try the troubleshooting steps below.

Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues. (Settings, System, Power, and System restart.)
Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. If necessary, try resetting your Wi-Fi router.

We would recommend trying to see if that resolves your issue. Please keep us posted.

All the best,
John

John
Roku Community Moderator

RokuJohnB

Thanks for raising this concern directly to us, and welcome to the Roku Community!

We understand you are having a problem casting on your Roku TV. We're happy to assist you further. Please try the troubleshooting steps below.

Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues. (Settings, System, Power, and System restart.)
Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. If necessary, try resetting your Wi-Fi router.

We would recommend trying to see if that resolves your issue. Please keep us posted.

All the best,
John

John
Roku Community Moderator

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