Features, settings & updates

[kitkat1205]

Did you make sure both devices are on the same wifi?

[Katieatiebobay]

Make sure “Home” is downloaded from the App Store. The QR will work. 

[Corinnealexis3]

SOLUTION:

Ensure you have the “Home” app installed on your iPhone. If not, download from the App Store. Open the Home app, click the + icon in the top right corner and it will pull up a camera to scan a QR Code. Scan the QR Code on your TV from Roku AirPlay. Then you’re all set! Please let me know if this works, because it worked for me! I had the same error. 

[Corinnealexis3]

SOLUTION:

Ensure you have the “Home” app installed on your iPhone. If not, download from the App Store. Open the Home app, click the + icon in the top right corner and it will pull up a camera to scan a QR Code. Scan the QR Code on your TV from Roku AirPlay. Then you’re all set! Please let me know if this works, because it worked for me! I had the same error. 

[IndyAL]

What is the Home app? I search for “Home” and nothing related to Apple or Roku appears. It’s other companies like Home Depot or Home monitoring services. 

[RokuTakashi]

Hi @IndyAL,

Thanks for posting here in the Roku Community!

We acknowledge your concern regarding the Home app that several Community users mentioned in this thread. The Home app that was referred to is an application of Apple. For more information regarding this, kindly refer to this link. Home App

We hope this clarifies your concern, and if you have further concerns or inquiries, please feel free to reach out here in the Roku Community!

All the best,
Kash

[Nikki-Leigh]

What does the home app look like? There are several 

[KhidKhai_RE]

The default Home app that comes installed with your IPhone. The yellow house app

[Westneil]

This solution worked for me:

1) Unplug ROKU device. 
2) Open trash bin. 
3) Drop device in bin. 

[LRFEHR]

same issue with me....Roku claims it can't reach my email (?) so I have to scan QR code on box. No luck, not useable.