Features, settings & updates

[Darcy101]

Yesterday I was surfing google on my phone and casting it to my 4K Roku and also casting films I have on it. Yesterday I also checked out the screen mirroring functions in settings and saw my phone there and for some reason I brought up my device and swiped over on it and then it was gone and I still haven't been able to get it back. I can easily cast YouTube from my S24 using their cast function or my smart view. But only YouTube. I have tried deleting my account and reinstalling it and as per instructions my phone and my tv are using the same wifi. I mean I was casting from my tv to my phone and then the other way around. Now I can only cast YouTube from my phone to my Roku. I need to get my cell device back onto the list of mirroring devices.

[RokuEmmanuel-D · Accepted solution]

Welcome to the Roku Community, @Darcy101!

Thanks for reporting this issue to us. We understand that you're experiencing an issue with screen mirroring from your Samsung S24 to your Roku, and we'd like to take a closer look at this.

Here's a quick fix you can try:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

You may also visit this support article here for more troubleshooting tips.

If it's still not working, feel free to let us know, and we’ll look into it further.

Best,
The Roku Community Team