Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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katnb1124
Reel Rookie

Re: Fed up with theme packs, wallpaper and screen saver settings changing

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Okay thanks!!

I would love to get it fixed. I didn't realize how much I missed the theme packs sounds until I watched something on a different TV. 

Thanks for the response. 

I am tempted to buy another one, but what a waste if it is an easy fix. 

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AvsGunnar
Community Streaming Expert

Re: Fed up with theme packs, wallpaper and screen saver settings changing

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@katnb1124 

Verify that the audio for the Theme has not been disabled. (or is set too low).

You can enable/disable and adjust the sound level from Settings/Audio/Menu Volume

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Re: Fed up with theme packs, wallpaper and screen saver settings changing

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I too have experienced this and I am not a happy camper.  Why does it do this?  I suspect Roku can address this.  Time to get on the stick and do something to correct this.

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RokuJohnB
Community Moderator
Community Moderator

Re: Fed up with theme packs, wallpaper and screen saver settings changing

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Hi @MTaylorthefirst,

Warm greetings from the Roku Community!

We will be more than happy to assist you further. Please try the steps that @AvsGunnar provided above.

Let us know how it works, and we will continue to assist you further.

Thanks,

John

John
Roku Community Moderator
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Vme
Channel Surfer

Re: Fed up with theme packs, wallpaper and screen saver settings changing

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I have several Roku devices but Settings>Themes is not there. In my Roku streaming stick which is 1080P 3900RW model for example, I had to go to Settings>Wallpapers & screensavers>Advanced Settings and then, click on each box and turn off their ability to change it. In addition, you can set your screensaver starts time which is important so as not to damage your television or viewing screen device. Hope this helps:-)

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