Features, settings & updates

[jordanlund]

Had a situation yesterday where the Roku box was displaying "No Signal". It had power, was on the correct input, and on reset would give the bouncing up and down "Roku" logo, but after that it would revert to "No Signal."

I've had to reset the video before for failed HDCP handshakes, but this was the first time navigating the menu blind.

1) Press "Home" to make sure you're in the home position.

2) Press "Up" to highlight the settings option you can't see. 😉

3) Press "Right" to enter the settings menu.

4) Press "Down" three times to highlight "Display type".

5) Press "Right" to enter the "Display type menu.

Menu reads:

4K HDR 60fps tv

4K HDR 30fps tv

4K 60fps tv

4k 30fps tv

1080p tv

720p tv

To fix my settings, I pressed "Down" 4 times to highlight "4K 30fps tv" and pressed "OK" to select that.

After a moment, the picture displayed and asked me if it was OK.

[RokuJechealR]

Hi @jordanlund

Greetings from the Roku Community!

Thank you for letting us know about the behavior you've encountered with no signal on your Roku device.

We appreciate your patience and are happy to hear that the issue has been resolved. Also, we express our gratitude for your effort in sorting out the problem.

Let us know if you have any other questions. We're always happy to help.

Regards,
Chel